24/7 Telephone Line: 1300 878 379
The EAP provides access to support for individuals struggling with challenges in their lives, or not feeling themselves. Yes, it is counselling, but at Veretis we ensure to reduce the “clinical feel” associated with counselling. We create a scene that empowers you to overcome the challenges you are facing and recapture your well-being.
When are Services Available?
We can book sessions from 8:00am in the morning until 5:00pm at night (finishing at 6:00pm). A member of our team will ask some questions to establish an appropriate time and date for your appointment. We will then identify which of our experienced professionals will be best fit for you to work with.
The afterhours support line is in place as a crisis intervention service. If you are experiencing significant distress after hours please contact 1300 878 379.
How do we Deliver Support?
We utilise a range of psychological strategies and delivery methods depending on what brings you to access support, the level of distress you are experiencing and other important factors. We utilise a Stepped Care approach of support, so that the most effective yet least resource intensive treatment is delivered first; only ‘stepping up’ to intensive/specialist services as required. To get the most out of the EAP, we strongly encourage you to access support when challenges first appear. The earlier you present, the more time we have to work through your current experiences and provide you with the tools to overcome future challenges without needing our support.
Cost and Confidentiality
All support services are provided at no cost to yourself and are completely confidential. You do not need to ask permission to access the EAP or tell anyone else (unless you want to) that you are accessing the services.
If you have any questions, please don’t hesitate to contact Veretis on the phone number above or via email. There is no such thing as a dumb question, and we are happy to help in any way we can.