MMA Offshore – Support Services

Confidential   –   Free   –   Accessible 

The MMA Offshore support service is in place to support the mental health, well-being and personal growth/resilience of all employees. Whether you’re not feeling yourself, struggling with challenges in your life, or looking to enhance your capabilities and performance, the service has support and resources for you. 

 MMA Offshore Logo 


For When you’re not Feeling Yourself, or Need Some Help Overcoming Challenges 

Life can throw up big and small challenges which take a toll on our well-being. Sometimes we can feel like we aren’t ourselves or that we are in a “rut” or “bogged down” in stress or worry.

The MMA Offshore support service provides professional support to help work through challenges you are facing, to recapture your well-being and/or get out of that “rut”. Common issues the service helps people with include: 

Personal IssuesRelationship IssuesWork Issues
  • Feeling down (Depression)
  • Dealing with stress
  • Worry (anxiousness)
  • Coping with change
  • Trauma or grief
  • Substance use (inc. smoking)
  • Anger issues
  • Body image
  • Sexuality and gender
  • Communication issues
  • Resolving conflict
  • Relationship breakdown
  • Parenting and child issues

 

  • Coping with work pressure
  • Preparing for greater responsibility and leadership
  • Managing work-life balance
  • Conflict in the workplace
  • Workplace stress
  • Career Path
  • Career Transition
  • Supporting others who may be struggling
Strategies

Veretis utilises psychologists and counsellors to provide support, with a caring approach aimed at empowering you with the skills and knowledge to work through the challenges you are facing. We utilise an innovative and proven model of support which is designed to help you start feeling like yourself again as quickly as possible. Our organisation also uses a Stepped Care approach to ensure impactful support is provided. Stepped Care is a system of delivering and monitoring support, so that the most effective yet least resource intensive methods is delivered to patients first; only ‘stepping up’ to intensive/specialist services as clinically required. 

At Veretis we utilise a combination of weekly counselling sessions and an e-portal where you will have access to specifically selected activities allowing practice and further learning opportunities between sessions. This combination has been shown to increase the rate of improvement in well-being for individuals presenting to service compared to counselling alone. It allows for maximum impact and benefit in the short-term approach of service.


When can you access support?

Appointments can be made between 9:00am – 5:00pm (finishing at 6:00pm), Monday to Friday.

The phone lines are available 24/7 

TOLL FREE CONTACT NUMBERS

Australia: (+61) 1300 878 379

Singapore & Batam: (+65) 800 852 3955

UK: (+44) 0800 086 9238

*Offshore employees have the option to contact whichever number they feel most appropriate or aligned with*

How to access Professional Support

Contacting Veretis

For Further information or to make an appointment please contact Veretis on: 

Phone: As Above

Email: [email protected] 

*To book online for a telephone or video session, click the button below

 

For when you want to empower your performance and mental health – RealME 

The best defence is a good offence. Rather than waiting for issues to present or current challenges to take their toll, you can utilise the service to help grow your resilience, upskill your emotional intelligence or change certain behaviours (e.g. quit smoking). The RealME resource can help you build on your current performance at work or enhance capabilities in the roles you play in your personal life. This includes preparing for greater responsibility at work and leadership positions. 

Will the resources prevent you from ever struggling or experiencing issues? No, but think of this like a gym for your mental health and performance. These resources will help you engage in positive behaviours, understand your thoughts better, and mindfully react to your emotions in positive ways, to help you to perform at your best and increase your resilience in the workplace and at home. The same way that going to the gym doesn’t prevent every illness, but helps you to be fitter, stronger and happier and able to better enjoy life!

Click here to access the RealMe Resources 

Or go back to your EAP Portal here